Job Title:              Direct Support Professional

Department:          Agency wide         

Reports To:           Residential House Lead  

FLSA Status:        Non-Exempt 

Shifts Available:    8a-3p; 3p-11p; 10p-8a or 11p-9a

SUMMARY

Assist individuals referred from any of ERLI’s referral sources to meet the basic goals assigned in their plans.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned depending on area, individuals’ personal needs, and agency needs.

Develop and implement programming designed to increase daily living skills, personal and social behaviors.

Assist in ensuring that individuals develop and understand important independent living skills such as attendance, punctuality, planning, grooming and hygiene and activities of work and daily living.

Assist individual in engaging in programming designed to increase daily living skills and personal and social adjustment.

Maintain a positive work atmosphere by behaving and communicating in a professional manner that gets along with customers, vendors, individuals, co-workers, and supervisors. This also includes guardians/parents, caregivers, providers and any other agencies you may have contact with.

Foster a pleasant, therapeutic environment.

Shape personal and social behaviors of individuals.

Provide in-home and community-based services to individuals with possible behavioral health needs, including counseling, crisis intervention, skill-building, and advocacy.

Collaborate with individual’s team to design and execute person-centered plans.

Develop a schedule of activities that meets the individuals’ program of service, areas of interest, Individual Service Plan (ISP) and person-centered plan.

Develop, implement, and document community engagement and vocational activities (i.e. outings in the community) weekly and/or bi-weekly dependent on the ISP and person-centered plan for individuals supervised.

Must drive an agency vehicle to take individuals on outings in the community.

Ensure and advocate for individual rights of the participants on a daily basis.

Recognize and respect individual differences/preferences.

Using electronic record keeping system to write and develop detailed, accurate, and SMART goals and case notes on activities for each individual assigned to your supervision. Electronic records must follow Medicaid and CARF requirements.

Document Unusual Incidents/Major Unusual Incidents (UI/MUI) in case management system. Notification to Supervisor, family, Support Administrator, and others identified required within compliance requirements. 

Maintain caseload documentation of case notes, ISP revision dates, documentation, recommendations for transition to next opportunities etc. and keep supervision up-to-date regarding individual progress.  Caseloads are built based on acuity, agency needs, and individual’s skills and interests.

Communicate regularly with individual’s Support Administrator through phone calls, email and meetings; keeping the Support Administrator apprised of the individual’s activities and progress in the program. Ensure all communications are documented in the case management system.

Communicate effectively to Supervisor and Support Administrator when span dates are approaching expiration. This should be communicated ideally 60 days, minimally 30 days prior to expiration to avoid no payments for providing services.

Provide on-the-job guidance and support to help move the participant toward attainment of targeted behaviors.

Use modeling techniques to instruct individuals and groups in proper work methods and positive work behaviors and how to improve work quantity and quality.

Write monthly reports regarding an individual’s progress.

Participate in annual and/or quarterly ISP meetings for all individuals supervised, as requested by supervisor.

Participate in department Program Evaluation activities.

Attend and participate in Department, Program, and agency meetings and trainings.

Recommend and implement program improvements.

Continue professional development (membership in organizations like ORA or NJSST, workshops, and seminars). Minimum requirement of 15 hours of professional development per year outside of in-service dates. Requirements can be met through DODD online and the agency offered training.

Maintain regular attendance according to ERLI Policy.

Maintain a safe work environment and follow agency safety policies.

Ensure that the participant is kept clean and unsoiled, and in the event of an accident, assist the individual in clean-up and changing of their clothes if necessary.

Maintain department area in accordance with all safety task force requirements.

Provide transportation to individual’s for appointments, shopping, outings, and so forth in an agency vehicle.

Must be willing to step in and provide NMT services based on the agency’s need.

Complete and maintain CPR/First Aid and Delegated Nurse training during entire duration of employment.

Must be willing to travel and work shifts at other ERLI locations and/or departments to assist in providing services to individuals as needed.

Other duties as assigned.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to pass a FBI/BCI background check and drug test prior to start date.

EDUCATION and/or EXPERIENCE

GED or high school diploma is required; associate degree and 2 years of experience or an equivalent combination of the two is preferable.  Previous experience with the DD population is required.  Experience with Microsoft Word and Outlook preferred.  Strong communication skills both verbal and written are required.

OTHER QUALIFICATIONS 

Computer skills in the following programs:

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

OTHER SKILLS AND ABILITIES

Demonstrated skills in verbal and written communication.

Demonstrated organizational and time-management skills.

Proven experience working with DD population. 

Knowledge of local job market, employment trends, and skills required for a variety of positions.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand, walk, sit, and reach with hands and arms.  The employee is occasionally required to use hands to finger, handle, or feel and stoop, kneel, crouch, or crawl.  Dependent on assignment, employee must regularly lift and/or move up to 75 lbs or occasionally up to 250 lbs with team assistance or technical support. Program specific needs will been identified upon assignment.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate.

Job Title:                Office Assistant   

Department:          Administration  

Reports To:           Office Manager   

FLSA Status:        Nonexempt   

SUMMARY 

The Executive Assistant will provide support to the executive team at Erie Residential Living, Inc. The ideal candidate will be adept at managing a variety of tasks, ensuring the smooth operation of day-to-day activities, and contributing to the overall success of the organization. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 

Manage and maintain schedules, appointments, and travel arrangements for staff and individuals.

Prepare and organize meetings, including agenda creation, document preparation, and follow-up actions. 

Handle phone calls, emails, and correspondence on behalf of ERLI, ensuring timely responses. 

Assist with new referral intake paperwork packets and scheduling tours.

Draft and edit correspondence, reports, and presentations for Board of Directors and/or staff training. 

Facilitate communication between internal and external stakeholders. 

Maintain a high level of confidentiality in handling sensitive information. 

Maintain and organize files, documents, and records for efficient retrieval. 

Coordinate and assist in the planning of events, fundraising events, trainings, and special projects. 

Collaborate with other staff members to ensure seamless workflow and information exchange. 

Responsible for following agency safety policies and maintaining a safe work environment. 

Assist with compliance audits for accreditation and annual reviews, as needed.

Maintain regular attendance per Erie Residential Living, Inc.  policy.  

Maintain a positive work atmosphere by behaving and communicating in a manner that gets along with customers, vendors, individuals, co-workers, and supervisors. 

If needed, will provide direct care to clients, including but not limited to supervising daily activities, ensuring safety and security, and assisting with personal hygiene and self-care tasks.

Will maintain a therapeutic environment in the residential home by utilizing positive behavior management techniques, providing consistent and clear expectations, and promoting a sense of community among clients. 

QUALIFICATIONS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to pass a FBI/BCI Background Check and Drug Test prior to start date.

EDUCATION and/or EXPERIENCE 

High School GED is required, Bachelor’s Degree in healthcare field if preferred. Years of experience can be substituted in replacement of a Bachelor's Degree. Proven experience in an office environment or office assistant, strong organizational skills, ability to handle sensitive information with discretion and professionalism, and experience in a nonprofit or social services is preferred.  

CREDENTIALS AND CERTIFICATIONS 

CPR/First Aid, Delegated Nursing certification, offered by the employer after hire date.  

LANGUAGE SKILLS 

Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 

MATHEMATICAL SKILLS 

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry. 

REASONING ABILITY 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 

OTHER SKILLS AND ABILITIES 

Proven experience working with foster population. Trained in CPR and basic first aid techniques.  Excellent writing and verbal communication skills.  

OTHER QUALIFICATIONS   

Computer skills in the following programs: 

Microsoft Word 

Microsoft Excel 

Microsoft Outlook 

PHYSICAL DEMANDS  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. 

WORK ENVIRONMENT   

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.